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Smaller enterprises ducked the ERP wave of the mid 1990s
and did not succumb to the cost structures or the risks
that their larger brethren undertook. Now, these firms
often have outdated or overloaded applications and need
to invest in new technology to achieve or retain
competitiveness in their markets, require a rapid
time-to-implement any software applications, and demand
a rapid return on their application investments. Today,
many SMBs are in need of upgrades, more or different
software applications, more current or robust
technology, and often more sophisticated business
solutions.
SMB strategies today:
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Improve existing methods for customer
acquisition and retention. |
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Enhance research and development (R&D)
capabilities. |
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Improve ability to hire and retain key talent. |
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